Privacy Policy
Therapy Clients On Demand ("we," "us," "our") is operated by Mark Anthony. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit therapyclientsondemand.com (the "Site") or book a call with us.
1. Information We Collect
We collect information you provide directly to us, including:
- Your name and email address
- Information you provide when booking a call, including your business/practice name, website, social media handles, and answers to our qualifying questions
- Any correspondence you send us directly (e.g. via hello@therapyclientsondemand.com)
We may also collect limited technical information automatically, such as browser type, device type, and general location, via standard analytics and hosting tools.
2. How We Use Your Information
We use your information to:
- Schedule, confirm, and prepare for booked calls
- Evaluate applications for our Founding Launch program
- Respond to your enquiries
- Improve our Site and services
- Send you relevant communications, where you have consented to receive them
We do not sell your personal information to third parties.
3. Third-Party Service Providers
We use trusted third-party services to operate our business, including:
- systeme.io — website hosting and page delivery
- TidyCal — call scheduling and booking management
- Google — calendar scheduling and video calls (Google Meet)
- Spaceship / Spacemail — domain registration and email hosting
These providers may process your information on our behalf, in accordance with their own privacy policies. Some of these providers may store or process data outside Australia, including in the United States.
4. Cookies
Our Site may use cookies and similar technologies through our hosting and analytics providers to understand how visitors use the Site and to improve your experience. You can control cookies through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make such a request, contact us at hello@therapyclientsondemand.com.
If you are located in the European Economic Area or United Kingdom, you may have additional rights under the GDPR/UK GDPR. If you are located in Australia, this Site is operated in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), to the extent applicable.
7. Children's Privacy
This Site and our services are not directed at, and we do not knowingly collect personal information from, individuals under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@therapyclientsondemand.com.